Terms of service

Welcome to EdlundVault. By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read these terms carefully before using our website.

1. Overview

EdlundVault is an online store offering fashion accessories, handbags, jewelry, watches, beauty accessories, wallets, and gift-ready products.

By accessing our website, browsing products, placing an order, or using our services, you agree to follow these Terms of Service.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Use our website for fraudulent activity
  • Attempt to damage or interfere with website security
  • Copy, reproduce, or misuse website content
  • Provide false or misleading information
  • Use our products or services for illegal purposes

We reserve the right to refuse service to anyone if we believe these terms are being violated.

3. Product Information

We try our best to display product images, colors, descriptions, and prices accurately. However, actual product colors may slightly vary due to screen settings, lighting, or photography.

EdlundVault does not guarantee that all product descriptions, images, pricing, or availability are always error-free. We reserve the right to correct errors, update product information, or cancel orders if necessary.

4. Pricing & Availability

All prices listed on our website are subject to change without notice.

We reserve the right to:

  • Change product prices
  • Discontinue products
  • Limit product quantities
  • Refuse or cancel orders
  • Correct pricing or listing errors

If an order is cancelled after payment due to pricing or stock issues, we will notify you and process a refund where applicable.

5. Orders & Payments

When you place an order with EdlundVault, you agree to provide accurate billing, shipping, and contact information.

We accept payments through secure payment methods available at checkout. Your order will only be processed after successful payment confirmation.

EdlundVault is not responsible for delays caused by incorrect customer information.

6. Shipping & Delivery

Shipping times may vary depending on your location, courier service, product availability, and external delays.

Estimated delivery times are not guaranteed. EdlundVault is not responsible for delays caused by courier issues, customs, weather, holidays, or incorrect shipping details provided by the customer.

7. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

To be eligible for a return, products must be unused, unworn, and in original condition with packaging intact.

Certain items such as earrings, opened beauty accessories, personalized items, final sale items, and gift cards may not be eligible for return.

8. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

You may be asked to provide:

  • Order number
  • Clear product photos
  • Packaging photos
  • Description of the issue

After reviewing your request, we may offer a replacement, refund, or store credit where applicable.

9. Intellectual Property

All website content, including logos, images, product photos, graphics, text, banners, designs, and branding, belongs to EdlundVault or its content providers.

You may not copy, reuse, modify, sell, or distribute any content from our website without written permission.

10. User Information

By using our website, you agree to provide accurate and complete information. You are responsible for keeping your account and order details secure.

We respect your privacy and handle customer information according to our Privacy Policy.

11. Third-Party Services

Our website may use third-party services for payments, shipping, analytics, marketing, or website functionality.

We are not responsible for the actions, policies, or errors of third-party service providers.

12. Limitation of Liability

EdlundVault is not liable for any indirect, incidental, or consequential damages that may result from using our website, products, or services.

Our maximum liability is limited to the amount paid for the product purchased from our store.

13. Changes to Terms

We may update these Terms of Service at any time. Updated terms will be posted on this page.

By continuing to use our website after changes are posted, you agree to the updated terms.